When you come in to work…

We are seeking a skilled and experienced Technical Manager to join our dynamic team. As Technical Manager, you will take charge of our existing tech stack while identifying and implementing new digital solutions for our website, marketplaces and smart apps.

Our ideal candidate would be someone who has...

• Minimum of 3 years of experience in a similar role.
• Solid background in technology management, preferably within the e-Commerce sector.
• Excellent research and evaluation skills to identify and assess emerging technologies.
• Project management expertise, including planning, execution, and stakeholder management.
• Strong analytical and problem-solving abilities.
• Effective communication and collaboration skills.
• Ability to prioritize tasks, manage multiple projects, and meet deadlines.
• Experience with Microsoft 365 (e.g., Business Central) a bonus.

Join our team as a Technical Manager and play a crucial role in shaping the technology landscape of our business. If you are passionate about driving innovation and have a strategic mindset, we would love to hear from you.

Key Responsibilities

• Project Implementation and Stakeholder Management:
  • Oversee the successful implementation of new systems and technologies, working closely with cross-functional teams.
  • Define project goals, objectives, and success criteria.
  • Identify and manage key stakeholders, ensuring their requirements and expectations are met.
  • Develop and execute project plans, monitor progress, and address any obstacles or risks.
  • Coordinate with internal teams, external vendors, and partners to ensure smooth project execution.
  • Communicate project updates, timelines, and deliverables to stakeholders.
• Technical management of existing tech stack:
  • Assume the role of technical lead for our existing tech stack, which includes our website and marketplace platforms, order management systems and ERP.
  • Work closely with the Customer Care team to explore automations within our Help Desk and improve efficiencies.
  • Work closely with the Data team as technical lead to support with the implementation and ongoing management of the ERP.
  • Explore API solutions to further connect our growing digital ecosystem.
  • Oversee relationships with external developers.

• Technology Roadmap Planning:
  • Define and manage the technology roadmap, aligning it with the overall company strategy and goals.
  • Identify key objectives and initiatives that will enhance our website, apps, and marketplaces.
  • Prioritize technology projects based on their potential impact, resource availability, and market trends.
  • Estimate project timelines, resource requirements, and budget considerations.
  • Communicate the technology roadmap to stakeholders and gain buy-in from relevant teams.

One Retail Group

One Retail Group is an international online retailer, brand owner, and marketplace specialist. Our story is humble, growing from a single product launched in 2013, we now own multiple brands in the home appliance, lifestyle and personal care categories. Our future is exciting as we strive to launch onto new platforms and expand our operations even further across the globe.

We work at pace, we learn fast, where necessary we fail fast. This role will provide you with the chance to leave your mark and make a difference to a very exciting company. We’re proud of our collaborative team and continued high standards as we work together to achieve our shared ambitious goals.

Benefits

Apart from working with great people and enjoying a fast-paced, fun, diverse, collaborative, and supportive culture, you’ll also receive:

• Access to our Bupa Healthcare Cash Plan (post probation).

• 33 days of annual leave (inc. UK Bank Holidays).

• Employee discounts on all our brands.

• Access to our Cycle to Work scheme via CycleScheme.

• Quarterly team socials (recent events include a speedboat trip on the Thames, cocktail making, and roller disco).

• Bagel Tuesday, and fresh fruit through the week.